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Shipping Rates: Shipping and Handling

 

Keep the Mill Going Special!

All orders over $100.00 get Free Shipping in the Continental United States!

Shipping and Handling Rates outside the Continental United States, please email us for a quote to your location.

10.35% state tax will be applied to all orders shipped to Arizona.

Orders outside of the United States will incur additional shipping fees.
Please call 928-282-6490 to inquire.

 

 

Return Policy

You may return any unused merchandise* within 15 days from the date you received it for either a refund or exchange. Please note that shipping and handling costs cannot be refunded.

*Please note that personalized items are non-refundable.

Please send returns to:


Candiss Cole: Returns Department
70 Pine Knolls Drive
Sedona, Arizona 86336

We recommend sending any returned merchandise via insured/trackable US Mail, UPS, Fed Ex or other carrier. Candiss Cole is not responsible for any returned merchandise that is either lost or damaged in transit.

Include a copy of your invoice, and let us know whether you would like a refund or an exchange.

Once we receive your returned merchandise, we will either send the exchanged merchandise to you, or refund the amount of the merchandise to your original form of payment. You will receive an email letting you know when we receive it as well as a printed receipt in the mail.

 

         

Woven By Water